Frequently Asked Questions
Rich GRLS Co. is a lifestyle brand designed for bold, high-vibe women. We sell luxury products, digital tools, and stylish essentials to help you look good, feel confident, and live richly—on your terms.
Orders ship within 3–5 business days. Once your order is fulfilled, you'll receive a confirmation email with tracking details.
All sales are final. We do not offer refunds or exchanges unless your item arrives damaged or defective.
If your order hasn’t shipped yet, send us an email ASAP. We'll do our best, but once it ships, it cannot be changed or canceled.
No. Due to the nature of digital files, we cannot offer refunds after purchase—even if you haven’t downloaded the file yet.
After purchase, you’ll receive a download link via email instantly. Be sure to check your spam or promotions folder too.
Currently, we only ship within the United States. International shipping is coming soon, so stay tuned.
We accept Visa, MasterCard, Discover, AMEX, PayPal, Apple Pay, and Shop Pay.