Policies
📦 SHIPPING POLICY
All orders are processed within 3–5 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped with tracking details included.
Please double-check your address at checkout—Rich GRLS Co. is not responsible for lost or delayed packages due to incorrect shipping info.
🔄 RETURN + EXCHANGE POLICY
Due to the nature of our products (beauty, digital, and lifestyle items), all sales are final. We do not accept returns, refunds, or exchanges unless an item arrives damaged or defective.
If you receive a damaged product, please contact us within 48 hours of delivery at [your email here] with your order number and clear photos of the item.
📥 DIGITAL PRODUCT POLICY
All digital downloads and files are delivered instantly via email or download link after purchase. Because these are digital items, we do not offer refunds once the file has been accessed.
Please make sure your email address is entered correctly at checkout to avoid delivery delays.
💳 PAYMENT POLICY
We accept all major credit cards, PayPal, and Shop Pay. All transactions are encrypted and secure. Once your payment is confirmed, your order will be processed within the stated time frame.